Training Needs Assessment (TNA) is the first phase in the training process. It makes it clear whether training will help to resolve a problem that has been identified within the organisation. TNA is also referred to as Learning Needs Analysis (LNA). Training Needs Assessment (TNA) is the first step to change.

The goal of this course is to equip participants with knowledge , skills and tools  to build a formal bridge between what is needed within the organisation and in the workplace, and the offer of all the training options available. The transfer of training elements to the operational work environment will become easier as a result.